Helping to bring home america's missing loved ones

Minutes save lives. We save minutes.


ID Me 911 is changing the way police agencies across the country conduct missing person investigations, making communication with communities easier.

Missing person notifications

Once a police officer completes their  preliminary investigation, they can utilize the ID Me 911 App to send an instant missing person notification to all police officers in their agency, all police officers in a chosen radius, and community members.  The notification will contain a photograph, name, physical description, and any other information that may be important to the investigation.  *Community members will receive limited information to include name, physical description, and the name of the investigating agency. These notifications are much like AMBER Alerts but without the restrictions or time delays.


vulnerable populations

ID Me 911 created a secure network for families and caretakers to create profiles of their loved ones, especially those in a vulnerable population (children, aging seniors, those with cognitive impairments).  Profiles include their name, physical description, photograph, information about their wandering habits, triggers, calming methods, and emergency contact information.  In the event your loved one is reported missing, their profile can be printed and provided to police officers efficiently and accurately. This helps to reduce the chances of inadvertently providing inaccurate information due to stressful circumstances.  


identify those unable to communicate

It is not uncommon for a police officer to encounter an individual who is unable to communicate with them due to a cognitive disability like Autism, Dementia, or a traumatic brain injury.  In events like these, police officers can search the network with information they may have like a name, physical descriptors, or partial address.  If the individual is registered in the network, the officer will be able to locate their profile which will include emergency contact information and ensure a quick return to their family or loved ones. 

Community Member familiarization

Police Officers will be able to review profiles of those who have a tendency to wander.  This allows them to become familiar with those individuals so officers can keep a watchful eye out for them as they patrol their neighborhoods. 

You must create a User Account before registering a loved one. Once you have completed the profile page(s), you can edit them at any time. ALL DATA IS SECURE. ONLY AUTHORIZED LAW ENFORCEMENT CAN ACCESS THE DATA.

How It Works

There are many ways ID Me 911 works to identify and locate a missing person. Click below to read more.


All data is completely secured. Only Authorized Law Enforcement Users can access the data.

Register Online

All submissions to the ID Me 911 website are voluntary.  All data is stored and transmitted using the latest encryption.

Law Enforcement

If you’re interested in partnering with ID Me 911, please contact us for more information.

What else should I know?

Your loved one’s information is important to us.  As such, this information is maintained on secure servers with strict security measures. We test the security of our network and servers on a regular basis.  

We do not collect or maintain medical or intellectual information that would require HIPAA compliance.  Those registering their loved ones should NOT include medical or intellectual information in their profiles.  

We will never share your information with a third party vendor outside the Law Enforcement community.

Information contained in the network can only be viewed by the person who completed the profile and sworn Law Enforcement Professionals. Other community users will NOT have access to your loved one’s profiles.  

Law Enforcement Professionals are NOT authorized to use the information contained in the network for criminal investigations. If an agency is found to be in violation of this policy, the agency involved is subject to removal from the network.

 **Only sworn Law Enforcement personnel will have access to the network’s search functions.   

You can create a profile for your loved one FREE of charge regardless of your local police department’s participation in the program, however, they will not have access to the database or the ability to send missing person notifications unless they have enrolled.  Please contact your local police department or municipality and ask them to partner with ID Me 911 to keep your loved ones safe.

Your peace of mind is just as important as their safety.

Meet our Team

Steve MacNeal

Steve MacNeal


Steve MacNeal is the founder and developer of ID Me 911, LLC.  Steve earned his Associates in Applied Science Degree in Criminal Justice from Finger Lakes Community College.  He started a career as a Police Officer in 1998 and retired in 2022. In 2014, while working in a the rural community in the Town of Macedon, Steve realized the need for a database to serve the needs of individuals who have a tendency to wander and have a difficult time communicating with Law Enforcement.  That concept evolved into a comprehensive, searchable database and missing person notification system.

Tyler MacNeal

Tyler MacNeal

Director of Operations

Tyler MacNeal graduated from SUNY Brockport with a Bachelors Degree in Criminal Justice. She began working for the local police department as the Confidential Secretary in 2010.  Five years later she became a police officer. During that time she volunteered in her local fire department as an interior firefighter and is currently a member of the auxiliary. Tyler currently runs the family pizzeria and manages the daily operations of ID ME 911.

What our Users Say

I love the peace of mind IDMe911 provides for my family!
– Jamie Sonneville

About Us

In February 2014, First Responders were called to a rural location in Wayne County, New York for the report of a child “trapped” on the ice.  Upon arrival, Law Enforcement Officers learned the child was not trapped on the ice, however, he was playing on a frozen creek bed, placing himself in a dangerous situation.

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